Our privacy policy, terms of service, and refund policy — written in plain language.
Vision Chip Electronics LLC is a locally owned electronics repair business located in Kissimmee, Florida. We operate the website at visionchipelec.netlify.app. This Privacy Policy explains how we collect, use, and protect your personal information.
When you use our website or contact us, we may collect the following information:
We use the information you provide solely to:
We do not sell, rent, share, or distribute your personal information to any third parties for marketing or any other purposes.
Parts purchases on our website are processed through PayPal. When you click a PayPal buy button, you are redirected to PayPal's secure payment platform. We do not collect or store your credit card or payment details. Please review PayPal's Privacy Policy at paypal.com for information on how they handle your payment data.
Repair booking requests submitted through our website are sent directly to us and are not stored on any third-party server. We retain your contact information only as long as necessary to complete your repair or order.
You have the right to request that we delete any personal information we hold about you. To make such a request, contact us at (863) 364-8101. We will respond within a reasonable timeframe.
Our website uses your browser's local storage to temporarily save parts you add to your repair cart. This data stays on your device only and is not transmitted to us. No tracking cookies or advertising cookies are used on this website.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
By using the Vision Chip Electronics LLC website or bringing a device to us for repair, you agree to these Terms of Service. If you do not agree, please do not use our services.
By submitting a repair request, you authorize Vision Chip Electronics LLC to diagnose and perform the agreed-upon repair on your device. We will contact you with a quote before performing any paid work. You have the right to decline the repair after receiving a quote at no charge — diagnostics are free.
When you drop off a device for repair, you confirm that you are the owner of the device or are authorized by the owner to have it repaired. Vision Chip Electronics LLC is not responsible for pre-existing damage, data loss, or issues unrelated to the repair being performed.
We strongly recommend that you back up all data on your device before bringing it in for repair. While we take every precaution to protect your data, Vision Chip Electronics LLC is not liable for any data loss that may occur during the repair process.
Devices left with us for more than 30 days after repair completion and notification will be considered abandoned. We reserve the right to recoup repair costs from the value of unclaimed devices after this period.
All parts sold through our website are sold as described. Compatibility is the buyer's responsibility — we provide model and compatibility information to assist you. If you are unsure whether a part fits your device, contact us before purchasing.
Vision Chip Electronics LLC's liability for any repair or parts purchase is limited to the amount paid for that specific service or item. We are not liable for indirect, incidental, or consequential damages.
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Osceola County, Florida.
We want you to be satisfied with every purchase. If a part you purchased is incorrect, defective, or not as described, please contact us within 7 days of receiving it.
To initiate a return, call or text us at (863) 364-8101 or bring the part to our location in Kissimmee. PayPal purchases will be refunded through PayPal.
If you are not satisfied with a repair, please contact us first — we will make it right under our warranty. See our Warranty Policy below for full details. Refunds for repair labor are evaluated on a case-by-case basis.
Diagnostics are free of charge at Vision Chip Electronics LLC. If you decline a repair after receiving a quote, there is no fee.
Every repair performed by Vision Chip Electronics LLC comes with a warranty. We stand behind our work. If the same issue recurs after our repair, bring it back and we will fix it at no additional charge.
Simply bring your device back to us at our Kissimmee location or call (863) 364-8101 and describe the issue. We will evaluate the device and perform the warranty repair promptly.
Our standard warranty period is 30 days from the date of repair completion. Certain repairs may carry a longer warranty at our discretion — ask your technician at drop-off.
If you have any questions about this Privacy Policy, Terms of Service, or any of our policies, you can reach us at:
Phone / Text: (863) 364-8101
Location: Kissimmee, FL 34758
Hours: Monday - Saturday, 9:00 AM - 5:00 PM