Return Policy

Article 1: Scope and Acceptance

1.1. This Return Policy sets forth the terms and conditions under which products purchased through Vision Chip Electronics (“the Company”, “we”, “our”, or “us”) can be returned, exchanged, or refunded.

1.2. By making a purchase on our platform, customers (“you”) acknowledge and agree to this Return Policy.

Article 2: Return Eligibility

2.1. Products must be returned within 15 days from the date of receipt.

2.2. To be eligible for a return, items must be unused, in the same condition in which they were received, and in their original packaging.

2.3. Certain goods are exempt from being returned, including but not limited to perishable goods, personalized items, or goods sold on clearance.

Article 3: Return Procedure

3.1. To initiate a return, please contact us at vce@visionchipelec.com with your order number and details about the product you would like to return.

3.2. Once your return is approved, we’ll provide instructions on how and where to send your package.

3.3. You will be responsible for paying for your own shipping costs for returning your item unless the product received is defective or the wrong item was shipped.

Article 4: Refunds

4.1. After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.

4.2. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days, depending on your card issuer’s policies.

Article 5: Exchanges

5.1. We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us at vce@visionchipelec.com

Article 6: Return Shipping

6.1. You should consider using a trackable shipping service or purchasing shipping insurance when returning items. We cannot guarantee that we will receive your returned item.

Article 7: Exceptions and Non-returnable Items

7.1. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be accepted.

7.2. Gift cards, downloadable software products, and some health and personal care items are non-returnable.

Article 8: Late or Missing Refunds

8.1. If you haven’t received a refund yet, first check your bank account again. If you’ve done this and still have not received your refund, please contact us at vce@visionchipelec.com

Article 9: Policy Modifications

9.1. We reserve the right to amend this Return Policy at our discretion. Any changes will be posted on this page, and your continued use of our services after any amendment implies your acceptance of the updated policy.

Article 10: Contact

10.1. For any queries, concerns, or feedback regarding our return practices, please reach out to us at vce@visionchipelec.com

 

Article 1: Scope and Acceptance

1.1. This Return Policy sets forth the terms and conditions under which products purchased through Vision Chip Electronics (“the Company”, “we”, “our”, or “us”) can be returned, exchanged, or refunded.

1.2. By making a purchase on our platform, customers (“you”) acknowledge and agree to this Return Policy.

Article 2: Return Eligibility

2.1. Products must be returned within [30 days – adjust as needed] from the date of receipt.

2.2. To be eligible for a return, items must be unused, in the same condition in which they were received, and in their original packaging.

2.3. Certain goods are exempt from being returned, including but not limited to perishable goods, personalized items, or goods sold on clearance.

Article 3: Return Procedure

3.1. To initiate a return, please contact us at [vce@visionchipelec.com] with your order number and details about the product you would like to return.

3.2. Once your return is approved, we’ll provide instructions on how and where to send your package.

3.3. You will be responsible for paying for your own shipping costs for returning your item unless the product received is defective or the wrong item was shipped.

Article 4: Refunds

4.1. After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.

4.2. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days, depending on your card issuer’s policies.

Article 5: Exchanges

5.1. We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us at [vce@visionchipelec.com].

Article 6: Return Shipping

6.1. You should consider using a trackable shipping service or purchasing shipping insurance when returning items. We cannot guarantee that we will receive your returned item.

Article 7: Exceptions and Non-returnable Items

7.1. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be accepted.

7.2. Gift cards, downloadable software products, and some health and personal care items are non-returnable.

Article 8: Late or Missing Refunds

8.1. If you haven’t received a refund yet, first check your bank account again. If you’ve done this and still have not received your refund, please contact us at [vce@visionchipelec.com].

Article 9: Policy Modifications

9.1. We reserve the right to amend this Return Policy at our discretion. Any changes will be posted on this page, and your continued use of our services after any amendment implies your acceptance of the updated policy.

Article 10: Contact

10.1. For any queries, concerns, or feedback regarding our return practices, please reach out to us at [vce@visionchipelec.com].